Ordering on Lapis Bard
To make purchases on the Lapis Bard Online Store, you do not need to register, however, we suggest you create an account to access exclusive areas and services dedicated to our customers.
If your order has not been shipped, you will be able to make changes to your order like changing colour, adding products to your order, removing products or swapping them. Please send an email with your request to firstname.lastname@example.org.
Yes! Reach out to us on our customer care number (+91) 8951965256 and we will assist you in placing an order online (9 am to 6 pm IST).
If your order was damaged during transit, kindly take a photograph of the damaged item and send it to email@example.com along with your order details. In case the item is out of stock, we will send you a replacement item of equal value.
Out of stock product
Please send us a mail on firstname.lastname@example.org and we shall let you know about the availability of the product.
If your order has not been shipped, then our customer service team will guide you through the cancellation process. However, if the order has been shipped the order cannot be cancelled. The package can be returned as per the Return Policy.